3) Map the customer route – Envision what your audience sees, thinks, and does at each stage. Use the journey map framework: how they uncover you, the things they do on your site, their emotions together how, what convinces them to consider the next move, and what hurdles they face. https://marketingdefinition12222.get-blogging.com/38283842/not-known-factual-statements-about-marketing-management